About
I design complex software systems where failure is expensive and ambiguity is constant.
My work sits at the intersection of enterprise operations, regulated environments, and real-world workflows, including healthcare, industrial compliance, and large-scale internal platforms. I specialize in turning fragmented, high-risk processes into coherent systems that operators can trust under pressure. I have led end-to-end design for platforms used by pharmacists, clinicians, inspectors, and operations teams, often under strict regulatory, privacy, and security constraints. This work includes defining system architecture, modeling workflows across legacy tools, and translating business and compliance requirements into usable software at scale.
At Walgreens, I designed core systems that reduced pharmacist call handling time across a national network while increasing patient outreach capacity. At H3A, I led UX for a HIPAA-compliant pre-surgical platform that centralized patient data and clinician communication ahead of surgery day. At Skyello, I designed an AI-driven compliance platform that automates inspection evidence, reporting, and escalation for industrial sites operating under regulatory mandates.
I am most effective in environments where the problem space is messy and underspecified, where multiple stakeholders have competing priorities, and where the software must work reliably for experts rather than demos.
I care less about visual trends and more about clarity, structure, and operational integrity. Good design, to me, is not polish. It is reducing risk, friction, and cognitive load so people can do their jobs correctly and consistently.
Outside of screens, I think deeply about systems, incentives, and scale, how organizations actually function versus how they claim to. That perspective informs how I design: pragmatic, grounded, and accountable to outcomes. If you are building software that people depend on and need a designer who can own the system, not just the surface, I am open to the conversation.